At 92par, your privacy is not an afterthought — it is a core commitment. This Privacy Policy explains exactly what personal data we collect, how we use it, who we share it with, and the rights you hold over your own information as a registered player on our platform.
Six foundational commitments that shape how 92par handles every piece of data you entrust to us.
All data stored and transmitted on 92par is protected using industry-standard SSL/TLS encryption and AES-256 storage encryption. Your account credentials and financial details are never stored in plain text.
92par does not sell, rent, or trade your personal information to unaffiliated third parties for their own marketing or commercial purposes. Your data is used exclusively to operate and improve our services.
You have the right to access, correct, export, or request deletion of your personal data at any time. Our support team in Karachi and Lahore offices processes all data requests promptly and free of charge.
We only collect personal data that is strictly necessary for the purposes described in this policy. We do not collect data speculatively or retain it beyond the period required by law or legitimate business need.
This Privacy Policy is written in clear, accessible English so that every Pakistani player — whether from Islamabad, Faisalabad, or anywhere else — fully understands how their information is handled.
92par processes personal data in accordance with international data protection standards and the requirements of our gaming licence. Our compliance team conducts regular audits to ensure ongoing adherence.
This Privacy Policy applies to all personal data collected, processed, or stored by 92par ("we", "us", "our", "the Platform") in connection with the operation of the online casino and sports betting platform accessible at 92par.com and any associated mobile applications or sub-domains.
This Policy applies to all registered players, prospective registrants who have commenced but not completed registration, visitors to our platform, and any individual who contacts us through our customer support channels. By accessing or using the 92par platform, you acknowledge that you have read and understood this Privacy Policy.
Data Controller: 92par Platform Operations is the data controller responsible for your personal data. For all data protection enquiries, you may contact our dedicated privacy team at [email protected]. Our support team is available 24/7 in both English and Urdu to assist players from Karachi, Lahore, Islamabad, Faisalabad, and across Pakistan.
92par collects personal data across several categories depending on your interaction with the platform. The table below summarises the primary categories of data we collect and typical examples within each category:
| Data Category | Examples | Mandatory? |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, nationality, gender | Yes |
| Contact Data | Email address, Pakistani mobile number, residential address, city (e.g., Lahore, Karachi) | Yes |
| Financial Data | JazzCash / EasyPaisa account reference, HBL / UBL / Meezan Bank account details, deposit and withdrawal history, transaction amounts in PKR | Yes |
| KYC Documents | Scanned CNIC, passport, driving licence, utility bills, bank statements | Yes (for withdrawals) |
| Gaming Activity | Game history, bet amounts, winnings, session duration, bonus usage, responsible gaming settings | Automatic |
| Technical Data | IP address, device type, operating system, browser type, cookies, session identifiers | Automatic |
| Communications Data | Live chat transcripts, support emails, telephone call recordings (where applicable) | When contacted |
| Marketing Preferences | Email marketing opt-in/out status, preferred language (English/Urdu), promotional interests | Optional |
We do not intentionally collect sensitive special-category data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless this is voluntarily provided by a player in the context of a responsible gaming self-exclusion or support request, in which case it is processed solely for the purpose of providing appropriate assistance.
92par collects personal data through the following primary channels:
92par processes your personal data only where a lawful basis exists to do so. The primary purposes for which we process personal data, and the corresponding legal basis for each, are set out below:
Consent Withdrawal: Where we rely on your consent as the legal basis for processing (such as for marketing communications), you have the right to withdraw that consent at any time without penalty. Withdrawal of consent does not affect the lawfulness of any processing carried out before the withdrawal. To withdraw marketing consent, visit your account settings or email us at [email protected].
92par does not sell your personal data. We may share your data with carefully selected third parties only in the following circumstances and only to the minimum extent necessary:
All third parties with whom 92par shares personal data are required to implement appropriate technical and organisational security measures and are prohibited from using your data for any purpose beyond that for which it was shared.
92par retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. The following general retention periods apply:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | AML / licensing compliance |
| Financial & Transaction Records | 7 years from transaction date | Financial regulation |
| KYC Documents | 5 years post-account closure | AML legal obligation |
| Gaming Activity Logs | 3 years post-account closure | Licensing & dispute resolution |
| Customer Support Records | 3 years from last interaction | Legitimate interests |
| Marketing Preferences | Until consent withdrawn + 1 year | Consent |
| Technical / Log Data | Up to 13 months | Security & analytics |
| Self-Exclusion Records | Minimum 6 years | Responsible gaming obligations |
Where data is no longer required and there is no legal obligation to retain it, 92par will securely delete or anonymise it using industry-standard data destruction methods. Anonymised, aggregated data that cannot be linked back to any individual may be retained indefinitely for statistical and analytical purposes.
92par takes the security of your personal data extremely seriously. We have implemented a comprehensive suite of technical and organisational security measures designed to protect your data against unauthorised access, accidental loss, destruction, or alteration:
Your Role in Security: You are equally responsible for maintaining the security of your own 92par account. Never share your password or two-factor authentication codes with anyone — including individuals claiming to represent 92par support. Our support agents will never ask for your password.
As a 92par player, you are entitled to exercise the following rights in relation to your personal data. To exercise any of these rights, please contact our privacy team at [email protected]. We will respond to all valid requests within 30 days, free of charge.
You have the right to request a copy of all personal data that 92par holds about you, along with information about how it is being used (a Subject Access Request).
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it promptly.
In certain circumstances, you have the right to request deletion of your personal data. Note that this right may be limited where we have a legal obligation to retain data.
You may request that we restrict processing of your data in certain circumstances, for example while the accuracy of data you have contested is being verified.
You have the right to receive your personal data in a structured, commonly used, machine-readable format, and to request that it be transmitted to another data controller.
You have the right to object to processing based on legitimate interests, including direct marketing. Upon receipt of a valid objection to marketing, we will cease immediately.
How to Submit a Request: Email [email protected] with the subject line "Data Rights Request" and specify which right(s) you wish to exercise. We may need to verify your identity before processing the request. All responses are provided in English, with Urdu assistance available upon request.
92par uses cookies and similar tracking technologies to operate the platform, maintain your session, remember your preferences, analyse usage patterns, and deliver relevant content. A cookie is a small text file placed on your device when you visit the platform.
We use the following categories of cookies:
You may manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. However, please note that disabling certain categories of cookies may impair the functionality of the 92par platform. A full Cookie Policy is available within your account settings.
92par operates a strict 21+ age requirement. The platform is not intended for, nor directed at, any individual under the age of 21 years. We do not knowingly collect personal data from individuals under 21.
All registrants are required to confirm at the point of registration that they are at least 21 years of age. 92par may request documentary proof of age at any stage — particularly prior to the processing of any withdrawal request — as part of our KYC verification process.
⚠ Underage Registration: If we discover or have reasonable grounds to suspect that an account has been opened by a person under the age of 21, we will immediately suspend the account, void any associated balances, and securely delete all personal data collected from the underage individual in accordance with our legal obligations. Where required, we may report the matter to relevant authorities. If you believe a minor has registered on 92par, please notify us immediately at [email protected].
As an internationally licensed gaming platform, 92par may transfer your personal data to third-party processors or service providers located outside of Pakistan. Such transfers may include, for example, cloud infrastructure providers or KYC verification services operating in other jurisdictions.
Wherever such international transfers occur, 92par ensures that appropriate safeguards are in place to protect your data at a standard equivalent to or higher than the protections described in this Privacy Policy. These safeguards may include contractual clauses, data processing agreements incorporating internationally recognised transfer mechanisms, or the use of providers certified under recognised data protection frameworks.
You may request further information about the specific safeguards in place for any international transfer of your personal data by contacting our privacy team at [email protected].
92par reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, applicable laws, regulatory requirements, or platform features. The "Last Updated" date at the top of this page will be revised whenever a material change is made.
Where changes are material — meaning they significantly affect how we use your personal data or the rights available to you — we will notify registered players via email to the address on file and/or via a prominent notice displayed on the 92par platform, at least seven (7) days before the changes take effect.
Your continued use of the 92par platform following the effective date of any revised Privacy Policy constitutes your acknowledgement of the updated terms. We encourage you to review this page periodically so that you remain informed about how 92par protects and uses your personal data.
If you have any questions, concerns, or complaints about how 92par handles your personal data, or if you wish to exercise any of your data protection rights, please contact our privacy team:
Email: [email protected] | Subject line: "Privacy Enquiry" | Response within: 30 days | Available in English and Urdu
If you are not satisfied with our response to your complaint or believe we are not handling your personal data in accordance with applicable data protection law, you have the right to lodge a complaint with the data protection supervisory authority or gaming regulatory body in the relevant jurisdiction. Details of the appropriate authority are available upon request from our compliance team.
Play with complete confidence knowing your personal data is secured with enterprise-grade encryption and handled with full transparency. Join Pakistan's most trusted VIP gaming platform today.